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Duration: 1~2 Days
Timings: 10.00 am - 5.00 pm
Venue: In-house client location or in public domain
Coverage:
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| 01. |
Importance of etiquettes in the Business World. |
| 02. |
Introducing & Greeting people. |
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- Formal and informal greetings - office / meetings / formal dinner
- How to introduce oneself:
- Shaking hands - Do's and Don'ts
- Visiting card etiquette - Give and Take
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| 03. |
Personal Grooming for Men and Women |
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| 04. |
Formal Dressing for Men and Women - Business Formals / Business Casuals: |
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| 05. |
Workplace Etiquette: |
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- Everyday courtesies
- Use of common facilities - photocopier, coffee vending m/c etc
- Working in an open office environment
- Handling of office equipment
- Anger management
- Opening doors
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| 06. |
Etiquette when visiting others offices |
| 07. |
Etiquette when receiving visitors in your office |
| 08. |
Cell phone Etiquette |
| 09. |
Meeting Etiquette |
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| 10. |
Dining Etiquette |
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- Buffet Dining
- Sit down Dining
- Office cafetaria dining
- Table cover - crockery/ cutlery awareness
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- Table manners
- Do's & Don'ts
- Wine matters
- Small talk
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| 11. |
Restaurant Etiquette Booking a table |
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- Ordering
- Being Served
- Seating
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- Tipping
- Where to go with a customer
- Drinks
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| 12. |
Official Party Etiquette |
| 13. |
Being A Good Guest |
| 14. |
Giving Gifts In International Business Environment |
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